Page 18 - Rider's Guide - 2021

How to Use CTA
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• Sit anywhere you like, however seats near the front door are reserved for elderly and mobility-impaired passengers. You may carry on baby strollers, carts, and other small items; just make sure they don't block the aisle.
• When you get close to your destination, pull the stop cord or press the yellow tape above your head or between the windows. This lets the driver know you want to get off at the next stop. Remember that bus drivers can only stop at designated bus stops and where it is safe.
• Your CTA bus driver has the responsibility and authority to enforce CTA rules and policies. A copy of the CTA Passenger Conduct Rules is posted in every vehicle and at the CTA Transit Centers.
• Please report any disturbance or suspicious activity immediately to your bus driver.
• Service Animals accompanying people with disabilities are welcome at CTA. The owner is not required to show proof of certification of the animal. Contact the CTA office for a copy of the CTA Policy on Service Animals.
• Only small pets in protective carriers are allowed on CTA buses and facilities. Carriers cannot take up seats, seating areas or obstruct pathways on buses, or in stations and must be able to be carried on by a single person.